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Frequently Asked Questions
Please read our FAQ before sending us a message.
What battery capacities do you offer for home and commercial use?
We provide a wide range from 5kWh for home use up to multi-MWh solutions for commercial and industrial projects.
Can your ESS be customized for different industrial applications?
Yes, our systems are modular and can be tailored to meet specific power and storage requirements.
How long is the warranty period for your batteries and systems?
Typically 5–10 years, depending on the product model and application.
Do you provide installation and after-sales support?
Yes, we offer professional installation guidance, technical training, and global after-sales service.
What certifications do your products have for safety and compliance?
Our products are certified to international standards such as CE, UL, UN38.3, and IEC.
How quickly can I receive my order?
Standard products ship within 2–4 weeks, with expedited options available for urgent projects.
